With today’s need for constant flow of communication, running a small business means having a top-notch phone system.  With features available like Voice Over IP, audio and video conferencing and call recordings, small business operators are able to meet all of their communication needs.  So many gadgets are now available to make communication – both within the office and with customers and other businesses – much more efficient.

Voice Over IP (VOIP) is a family of communication protocols for the delivery of voice communications and multimedia sessions over the Internet.  This method of communication is available on a number of devices, including smartphones and other portable devices, allowing efficient communication both in and out of the office.

Conferencing can help small businesses save significantly on hotel and petrol costs, as well as time. Audio and video conferencing allows businesses to meet and discuss matters as a group from the comfort of their own offices rather than one travelling to the other.  Building and maintaining long-distance relationships with companies and clients is now easier than ever with so many conferencing options available.

Many products are also available to record, search, archive and replay phone calls.  These features allow businesses to provide the best possible service for their customers, making it easy to confirm agreements with clients and quickly resolve any potential disputes.

To allow your customers and other callers to contact you at no cost to them, you can opt for a 1-800 number.  This promotes loyalty and proves that you, as a small business, are committed to your customers.

There are a lot of companies that offer solutions for your small business. T-Mobile, for example, is one of the world’s leading mobile communication companies. Like many others they are rapidly expanding and its lineup of plans and hardware packages is impressive.  The company now offers a number of options for small businesses, but the most popular business plan is the Business 3000. Many people prefer them because the T-Mobile customer support is generally considered to be top notch.

There are many other companies, depending on which country you are in, that could work well for a small business. Many people consider the Verizon network to be the best in America and its lineup of phones is certainly convincing, featuring many nifty smartphones that will not cost your company a huge amount while still giving the power of a great handheld device to your employees.