The 20 Best KPIs for Accounts Receivable
Which accounts receivable metrics actually tell you how your order-to-cash process is performing? Billtrust's strategic guide organizes 20 AR KPIs by functional area, covering invoicing, payments, cash application, collections and credit. It starts with the two high-level measures leadership relies on, Days Sales Outstanding and Average AR Turnover Ratio, and explains why DSO should never be read on its own. You will find what each metric measures and what it reveals about your AR performance, from eDelivery rates and match rates to surcharging recovery and bad debt ratio. The guide also breaks down the four biggest influencers of DSO, shows how to calculate the Collections Effectiveness Index, and maps example metrics to three stages of AR maturity so you can focus on the measures that fit your operation.
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