If we are unable to repair your water softener, you will receive 100% credit for any service charge, plus 50% credit for any parts used in our attempt, toward the purchase of any new Water World Softener, with new warranties and 2 year minimum service guarantee RainSoft, and equipment using Erie, Fleck, Autotrol or Clack valves is mostly on hand, and we can usually get parts for nearly any other brand